R.I.M. Technology
Government and Business Process Transformation Projects - What’s Wrong with Current Efforts?
Monday, March 24th, 2008I have seen substantial investments of tax dollars made as State and Local Agencies focus on improving existing business processes, and as they seek to ensure that key governmental services applications are improved to render better services to constituent groups. However, many of these efforts fail to achieve the high impact, long-lasting results that agencies [...]
Business Process Management and Outsourced Capture – What’s the Link?
Tuesday, February 26th, 2008We hear about and read about business process management (BPM) as being important to business enterprises. Efforts to continue to push the envelope of productivity improvement and customer service improvement motivate organizations to invest in software and to pursue implantation aggressively. Believe it or not, there are direct benefits from those outsource capture firms that [...]
